{"id":"https://openalex.org/W136241750","doi":null,"title":"The effect on medical practice of disciplinary complaints: potentially negative for patient care.","display_name":"The effect on medical practice of disciplinary complaints: potentially negative for patient care.","publication_year":2000,"publication_date":"2000-11-10","ids":{"openalex":"https://openalex.org/W136241750","mag":"136241750","pmid":"https://pubmed.ncbi.nlm.nih.gov/11194753"},"language":"en","primary_location":{"id":"pmid:11194753","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/11194753","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The New Zealand medical journal","raw_type":"Journal Article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5060287494","display_name":"Wayne K. Cunningham","orcid":"https://orcid.org/0000-0002-9246-4309","observed_orcids":["https://orcid.org/0000-0002-9246-4309"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"W Cunningham","raw_affiliation_strings":["Department of General Practice, Dunedin School of Medicine, Dunedin"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of General Practice, Dunedin School of Medicine, Dunedin","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051287870","display_name":"Susan M Dovey","orcid":"https://orcid.org/0000-0003-3653-7726","observed_orcids":["https://orcid.org/0000-0003-3653-7726"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"S Dovey","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.6028,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.97599789,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"113","issue":"1121","first_page":"464","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12339","display_name":"Medical Malpractice and Liability Issues","score":0.9624000191688538,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12339","display_name":"Medical Malpractice and Liability Issues","score":0.9624000191688538,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11590","display_name":"Primary Care and Health Outcomes","score":0.004399999976158142,"subfield":{"id":"https://openalex.org/subfields/2714","display_name":"Family Practice"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10795","display_name":"Healthcare professionals\u2019 stress and burnout","score":0.00430000014603138,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/medical-complaints","display_name":"medical complaints","score":0.7329999804496765},{"id":"https://openalex.org/keywords/disciplinary-complaint","display_name":"disciplinary complaint","score":0.597000002861023},{"id":"https://openalex.org/keywords/general-practitioners","display_name":"general practitioners","score":0.9039999842643738},{"id":"https://openalex.org/keywords/defensive-medicine","display_name":"defensive medicine","score":0.7390000224113464},{"id":"https://openalex.org/keywords/physician-patient-relationship","display_name":"physician-patient relationship","score":0.8920000195503235},{"id":"https://openalex.org/keywords/shame","display_name":"shame","score":0.6370000243186951},{"id":"https://openalex.org/keywords/rapid-response-teams","display_name":"rapid response teams","score":0.5070000290870667},{"id":"https://openalex.org/keywords/medical-professionalism","display_name":"medical professionalism","score":0.44200000166893005}],"concepts":[{"id":"https://openalex.org/C2780838233","wikidata":"https://www.wikidata.org/wiki/Q836925","display_name":"Complaint","level":2,"score":0.9023677110671997},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.8091219663619995},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.6413128972053528},{"id":"https://openalex.org/C97460637","wikidata":"https://www.wikidata.org/wiki/Q468489","display_name":"Plaintiff","level":2,"score":0.48897063732147217},{"id":"https://openalex.org/C2781283010","wikidata":"https://www.wikidata.org/wiki/Q152282","display_name":"Shame","level":2,"score":0.4534594416618347},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.44004812836647034},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.34239524602890015},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.193325936794281},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1532566249370575},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D001291","descriptor_name":"Attitude of Health Personnel","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D003419","descriptor_name":"Crisis Intervention","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D003675","descriptor_name":"Defensive Medicine","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D005194","descriptor_name":"Family Practice","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D005260","descriptor_name":"Female","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008318","descriptor_name":"Malpractice","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D009520","descriptor_name":"New Zealand","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D009936","descriptor_name":"Organizational Innovation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D010817","descriptor_name":"Physician-Patient Relations","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D010818","descriptor_name":"Practice Patterns, Physicians'","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D010821","descriptor_name":"Physicians, Family","qualifier_ui":"Q000523","qualifier_name":"psychology","is_major_topic":true},{"descriptor_ui":"D011795","descriptor_name":"Surveys and Questionnaires","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012308","descriptor_name":"Risk Management","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D012649","descriptor_name":"Self Concept","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012944","descriptor_name":"Social Support","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":2,"locations":[{"id":"pmid:11194753","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/11194753","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The New Zealand medical journal","raw_type":"Journal Article"},{"id":"mag:136241750","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/11194753","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"PubMed","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":0.8048999905586243,"display_name":"Good health and well-being"},{"id":"https://metadata.un.org/sdg/16","score":0.5473999977111816,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2346931307","https://openalex.org/W2418363942","https://openalex.org/W4235508310","https://openalex.org/W2789303250","https://openalex.org/W816704874","https://openalex.org/W1980720909","https://openalex.org/W2145335934","https://openalex.org/W2265491662","https://openalex.org/W3023502936","https://openalex.org/W1981342391"],"abstract_inverted_index":{"AIM:":[0],"To":[1],"explore":[2],"the":[3,19,26,50,92,102,115,126,129,155,158,181,184,196,209,220],"personal":[4,211],"and":[5,69,88,94,101,147,169,212],"professional":[6,198,213],"effect":[7],"on":[8,67,74,91,95,180],"general":[9],"practitioners":[10],"(GPs)":[11],"of":[12,55,65,82,98,139,160,177,183,215],"receiving":[13],"a":[14,32,72,83,118,178,187,193,202,216,226],"complaint":[15,27,84,179,221],"against":[16],"them":[17],"to":[18,31,60,70,144,200,207,225],"(former)":[20],"Medical":[21],"Practitioners":[22],"Disciplinary":[23],"Committee,":[24],"when":[25,219],"did":[28],"not":[29,223],"proceed":[30,224],"formal":[33,227],"hearing.":[34,228],"METHODS:":[35],"Ten":[36],"GPs":[37],"were":[38,106,112],"interviewed":[39],"by":[40,163],"telephone,":[41],"following":[42],"an":[43],"enrollment":[44],"procedure":[45],"that":[46,111,120],"protected":[47],"identities":[48],"from":[49,165],"interviewer.":[51],"Qualitative":[52],"(thematic)":[53],"analysis":[54],"indepth":[56],"interviews":[57],"was":[58],"used":[59],"categorise":[61],"doctors'":[62],"perceived":[63,171],"effects":[64,77,90,214],"complaints":[66],"practice":[68,138,153],"develop":[71],"theory":[73],"why":[75],"such":[76],"should":[78],"occur.":[79],"RESULTS:":[80],"Receipt":[81],"had":[85],"both":[86],"short-":[87],"long-term":[89,116,156],"doctor,":[93],"their":[96,137],"views":[97],"patients,":[99],"society":[100],"disciplinary":[103],"process.":[104],"There":[105,190],"immediate":[107],"negative":[108,210],"emotional":[109],"responses":[110],"sustained":[113],"in":[114,117,136,154,157],"way":[119],"adversely":[121],"effected":[122],"doctor-patient":[123],"relationships":[124],"beyond":[125],"relationship":[127],"with":[128,141],"original":[130],"complainant.":[131],"Doctors":[132,149],"reported":[133,151],"short-term":[134],"changes":[135],"medicine,":[140,162],"reduced":[142],"ability":[143],"work":[145],"confidently":[146],"decisively.":[148],"also":[150],"altered":[152],"direction":[159],"defensive":[161],"withdrawing":[164],"providing":[166],"some":[167],"services":[168],"avoiding":[170],"at-risk":[172],"activities.":[173],"CONCLUSION:":[174],"The":[175],"impact":[176],"self":[182],"doctor":[185],"suggests":[186],"shame":[188],"response.":[189],"may":[191],"be":[192],"need":[194],"for":[195],"relevant":[197],"college":[199],"establish":[201],"rapid":[203],"response":[204],"'crash":[205],"team'":[206],"minimize":[208],"complaint,":[217],"even":[218],"does":[222]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}