{"id":"https://openalex.org/W12228906","doi":null,"title":"La supervisi\u00f3n : calidad de los servicios: una oportunidad para los profesionales de ayuda","display_name":"La supervisi\u00f3n : calidad de los servicios: una oportunidad para los profesionales de ayuda","publication_year":1999,"publication_date":"1999-01-01","ids":{"openalex":"https://openalex.org/W12228906","mag":"12228906"},"language":"es","primary_location":{"id":"mag:12228906","doi":null,"is_oa":false,"landing_page_url":"https://dialnet.unirioja.es/servlet/libro?codigo=541410","pdf_url":null,"source":{"id":"https://openalex.org/S4306401293","display_name":"Dialnet (Universidad de la Rioja)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I168974976","host_organization_name":"Universidad de La Rioja","host_organization_lineage":["https://openalex.org/I168974976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113438562","display_name":"Jes\u00fas Hern\u00e1ndez Aristu","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Jes\u00fas Hern\u00e1ndez Aristu","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5113438562"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.00297852,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11028","display_name":"Social Work Education and Practice","score":0.9262999892234802,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11028","display_name":"Social Work Education and Practice","score":0.9262999892234802,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13624","display_name":"Social Sciences and Policies","score":0.03799999877810478,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.010499999858438969,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supervision","display_name":"supervision","score":0.9269999861717224},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9229999780654907},{"id":"https://openalex.org/keywords/social-work","display_name":"social work","score":0.39399999380111694},{"id":"https://openalex.org/keywords/employee-well-being","display_name":"employee well-being","score":0.8379999995231628},{"id":"https://openalex.org/keywords/public-expectations","display_name":"public expectations","score":0.5410000085830688},{"id":"https://openalex.org/keywords/social-services-management","display_name":"social services management","score":0.6399999856948853},{"id":"https://openalex.org/keywords/professional-training","display_name":"professional training","score":0.42899999022483826}],"concepts":[{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.7054967880249023},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.46741271018981934},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.42516839504241943}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:12228906","doi":null,"is_oa":false,"landing_page_url":"https://dialnet.unirioja.es/servlet/libro?codigo=541410","pdf_url":null,"source":{"id":"https://openalex.org/S4306401293","display_name":"Dialnet (Universidad de la Rioja)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I168974976","host_organization_name":"Universidad de La Rioja","host_organization_lineage":["https://openalex.org/I168974976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.48510000109672546}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W6980008453","https://openalex.org/W96562005","https://openalex.org/W57858917","https://openalex.org/W7029849221","https://openalex.org/W2770997103","https://openalex.org/W1542865058","https://openalex.org/W2283322741","https://openalex.org/W3008931875","https://openalex.org/W1505148870","https://openalex.org/W7217462019"],"abstract_inverted_index":{"Calidad":[0],"de":[1,6,17,24,33,45,60,74,76],"los":[2,7,67],"servicios":[3,68],"y":[4,27,36,52],"bienestar":[5],"trabajadores,":[8],"un":[9],"binomio":[10],"inseparable":[11],"si":[12],"queremos":[13],"satisfacer":[14],"las":[15],"expectativas":[16],"una":[18],"ciudadania":[19],"cada":[20],"vez":[21],"mas":[22,28],"consciente":[23],"sus":[25,31],"derechos":[26],"exigente":[29],"en":[30,66,70],"demandas":[32],"trato,":[34],"atencion":[35],"servicio.\n\n?Pero":[37],"como":[38],"garantizar":[39],"estos":[40,77],"nuevos":[41],"objetivos?":[42],"La":[43],"lectura":[44],"este":[46],"libro":[47],"le":[48],"abrira":[49],"nuevas":[50],"perspectivas":[51],"posibilidades":[53],"para":[54],"su":[55],"trabajo,":[56],"sea":[57],"Ud.":[58],"gerente":[59],"alguna":[61],"empresa":[62],"o":[63,72],"servicio":[64],"profesional":[65],"sociales,":[69],"educacion":[71],"formador/a":[73],"profesionales":[75],"ambitos.":[78]},"counts_by_year":[{"year":2016,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-01T11:40:01.658920","created_date":"2016-06-24T00:00:00"}