{"id":"https://openalex.org/W118356351","doi":null,"title":"Relationship Between Organizational Commitment and Organizational Citizenship Behavior","display_name":"Relationship Between Organizational Commitment and Organizational Citizenship Behavior","publication_year":2012,"publication_date":"2012-11-06","ids":{"openalex":"https://openalex.org/W118356351","mag":"118356351"},"language":"en","primary_location":{"id":"mag:118356351","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2171636","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"volume":null,"type":"preprint","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2171636","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054738460","display_name":"Mutalib Mohamed","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mutalib Mohamed","raw_affiliation_strings":["Jamal Mohamed College (JMC)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jamal Mohamed College (JMC)","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068555146","display_name":"H. Anisa","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"H. Anisa","raw_affiliation_strings":["Jamal Mohamed College (JMC)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jamal Mohamed College (JMC)","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":30,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.8471999764442444,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.8471999764442444,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.15060000121593475,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12244","display_name":"Healthcare Education and Workforce Issues","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/2911","display_name":"Leadership and Management"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-commitment","display_name":"organizational commitment","score":1.0},{"id":"https://openalex.org/keywords/organizational-citizenship-behavior","display_name":"organizational citizenship behavior","score":1.0},{"id":"https://openalex.org/keywords/normative-commitment","display_name":"normative commitment","score":0.972000002861023},{"id":"https://openalex.org/keywords/continuance-commitment","display_name":"continuance commitment","score":0.984000027179718},{"id":"https://openalex.org/keywords/affective-commitment","display_name":"affective commitment","score":1.0},{"id":"https://openalex.org/keywords/telecommunication-employees","display_name":"telecommunication employees","score":0.7229999899864197},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.9269999861717224},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.5149999856948853}],"concepts":[{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.8949376344680786},{"id":"https://openalex.org/C126583095","wikidata":"https://www.wikidata.org/wiki/Q1548752","display_name":"Organizational citizenship behavior","level":3,"score":0.7979002594947815},{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.6185984015464783},{"id":"https://openalex.org/C149055747","wikidata":"https://www.wikidata.org/wiki/Q4688889","display_name":"Affective events theory","level":5,"score":0.5956466794013977},{"id":"https://openalex.org/C44725695","wikidata":"https://www.wikidata.org/wiki/Q288156","display_name":"Normative","level":2,"score":0.5869444012641907},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5228643417358398},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.46540743112564087},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.44624656438827515},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.44509539008140564},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4111621379852295},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.32442706823349},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.3139398396015167},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24050259590148926},{"id":"https://openalex.org/C150706916","wikidata":"https://www.wikidata.org/wiki/Q6206702","display_name":"Job attitude","level":4,"score":0.14553573727607727},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:118356351","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2171636","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null}],"best_oa_location":{"id":"mag:118356351","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2171636","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3097815878","https://openalex.org/W4385158973","https://openalex.org/W4401279333","https://openalex.org/W2758960033","https://openalex.org/W2109258039","https://openalex.org/W1502303469","https://openalex.org/W7043110879","https://openalex.org/W7070466933","https://openalex.org/W1592283821","https://openalex.org/W7061501926"],"abstract_inverted_index":{"In":[0],"the":[1,40,44,48,52,68,78],"face":[2],"of":[3,43,67,72,80,94],"present":[4],"global":[5],"economic":[6],"realism,":[7],"organizations":[8],"are":[9,18,47],"compelled":[10],"to":[11,20,55,61,76],"change":[12],"continuously.":[13],"Organizations":[14],"require":[15],"employees":[16,27,49],"who":[17],"prepared":[19],"work":[21],"beyond":[22,33],"their":[23,34],"job":[24,36],"descriptions.":[25],"These":[26,46],"often":[28],"exert":[29],"behaviors":[30],"that":[31,38,99],"go":[32],"prescribed":[35],"obligations":[37],"improve":[39],"overall":[41],"performance":[42],"organization.":[45,91],"on":[50,83,109,118],"whom":[51],"organization":[53],"ought":[54],"focus":[56],"retention":[57],"efforts":[58],"in":[59,88],"order":[60],"ensure":[62],"and":[63,102],"sustain":[64],"successful":[65],"functioning":[66],"workplace.":[69],"The":[70,92],"objective":[71],"this":[73],"paper":[74],"is":[75],"examine":[77],"effect":[79],"organizational":[81],"commitment":[82,101,104,113],"Organizational":[84],"Citizenship":[85],"Behavior":[86],"(OCB)":[87],"a":[89,106],"telecommunication":[90],"results":[93],"PLS":[95],"path":[96],"analysis":[97],"revealed":[98],"normative":[100],"continuance":[103],"have":[105],"significant":[107,116],"impact":[108,117],"OCB,":[110],"whereas":[111],"affective":[112],"has":[114],"no":[115],"OCB.":[119]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2020,"cited_by_count":3},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2016-06-24T00:00:00"}