{"id":"https://openalex.org/W109470930","doi":null,"title":"Determinants of employees trust in their daily supervisors","display_name":"Determinants of employees trust in their daily supervisors","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W109470930","mag":"109470930"},"language":"en","primary_location":{"id":"mag:109470930","doi":null,"is_oa":false,"landing_page_url":"https://essay.utwente.nl/65501/1/Wortel%20Casmira%20-s%201289543%20scriptie.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090496374","display_name":"C. Wortel","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I94624287","display_name":"University of Twente","ror":"https://ror.org/006hf6230","country_code":"NL","type":"education","lineage":["https://openalex.org/I94624287"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"C. Wortel","raw_affiliation_strings":["Univ. of Twente#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Univ. of Twente#TAB#","institution_ids":["https://openalex.org/I94624287"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5090496374"],"corresponding_institution_ids":["https://openalex.org/I94624287"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9814000129699707,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9814000129699707,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.002400000113993883,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.002199999988079071,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employee-trust","display_name":"employee trust","score":0.5220000147819519},{"id":"https://openalex.org/keywords/determinants-of-trust","display_name":"determinants of trust","score":0.8799999952316284},{"id":"https://openalex.org/keywords/value-congruence","display_name":"value congruence","score":0.9229999780654907},{"id":"https://openalex.org/keywords/employee-participation","display_name":"employee participation","score":0.7860000133514404},{"id":"https://openalex.org/keywords/relationship-duration","display_name":"relationship duration","score":0.9150000214576721},{"id":"https://openalex.org/keywords/contact-frequency","display_name":"contact frequency","score":0.8899999856948853},{"id":"https://openalex.org/keywords/supervisor-availability","display_name":"supervisor availability","score":0.6449999809265137},{"id":"https://openalex.org/keywords/information-quality","display_name":"information quality","score":0.8560000061988831},{"id":"https://openalex.org/keywords/transparency","display_name":"transparency","score":0.8809999823570251},{"id":"https://openalex.org/keywords/supervisor-competence","display_name":"supervisor competencies","score":0.5519999861717224},{"id":"https://openalex.org/keywords/consistency","display_name":"consistency","score":0.7839999794960022},{"id":"https://openalex.org/keywords/trust-propensity","display_name":"trust propensity","score":0.9160000085830688},{"id":"https://openalex.org/keywords/organizational-trust","display_name":"organizational trust","score":0.5709999799728394},{"id":"https://openalex.org/keywords/workplace-relationships","display_name":"workplace relationships","score":0.546999990940094}],"concepts":[{"id":"https://openalex.org/C2778321746","wikidata":"https://www.wikidata.org/wiki/Q621922","display_name":"Distrust","level":2,"score":0.8371409177780151},{"id":"https://openalex.org/C2779110517","wikidata":"https://www.wikidata.org/wiki/Q1240788","display_name":"Supervisor","level":2,"score":0.6739457249641418},{"id":"https://openalex.org/C100521375","wikidata":"https://www.wikidata.org/wiki/Q2015382","display_name":"Competence (human resources)","level":2,"score":0.6393009424209595},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5049944519996643},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4850406050682068},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.4782646894454956},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.45692870020866394},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.43361955881118774},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35437002778053284},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20598211884498596},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:109470930","doi":null,"is_oa":false,"landing_page_url":"https://essay.utwente.nl/65501/1/Wortel%20Casmira%20-s%201289543%20scriptie.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.48510000109672546,"display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":54,"referenced_works":["https://openalex.org/W16182129","https://openalex.org/W1558735655","https://openalex.org/W1607873189","https://openalex.org/W1746901417","https://openalex.org/W1847117360","https://openalex.org/W1963615444","https://openalex.org/W1968675979","https://openalex.org/W1973072508","https://openalex.org/W1983486117","https://openalex.org/W1988203348","https://openalex.org/W1997306610","https://openalex.org/W2007723891","https://openalex.org/W2016563024","https://openalex.org/W2017288619","https://openalex.org/W2024278930","https://openalex.org/W2028364966","https://openalex.org/W2029018462","https://openalex.org/W2031213261","https://openalex.org/W2032692513","https://openalex.org/W2036503449","https://openalex.org/W2044531111","https://openalex.org/W2046268850","https://openalex.org/W2047196113","https://openalex.org/W2048106701","https://openalex.org/W2060855982","https://openalex.org/W2062343734","https://openalex.org/W2063897807","https://openalex.org/W2071342046","https://openalex.org/W2073792748","https://openalex.org/W2077578473","https://openalex.org/W2079134272","https://openalex.org/W2081155210","https://openalex.org/W2087397799","https://openalex.org/W2099808856","https://openalex.org/W2103408546","https://openalex.org/W2107874195","https://openalex.org/W2118171434","https://openalex.org/W2118502934","https://openalex.org/W2123166863","https://openalex.org/W2128778106","https://openalex.org/W2130140239","https://openalex.org/W2131486023","https://openalex.org/W2136407476","https://openalex.org/W2136754123","https://openalex.org/W2139686072","https://openalex.org/W2153222072","https://openalex.org/W2164298839","https://openalex.org/W2166066350","https://openalex.org/W2167916176","https://openalex.org/W2322324549","https://openalex.org/W2331044991","https://openalex.org/W2494004063","https://openalex.org/W2902602932","https://openalex.org/W3022576489"],"related_works":["https://openalex.org/W7113506711","https://openalex.org/W60291728","https://openalex.org/W6964114659","https://openalex.org/W2053827204","https://openalex.org/W1983897714","https://openalex.org/W1963787853","https://openalex.org/W4411714141","https://openalex.org/W2394161907","https://openalex.org/W1484789598","https://openalex.org/W2189395701"],"abstract_inverted_index":{"This":[0,76,549],"research":[1,33,77,151,211,524,553],"focuses":[2,23],"on":[3,24,63,89,95,247,405,420],"the":[4,11,25,83,114,175,178,206,214,240,263,266,269,295,329,388,426,456,468,472,485,584,587],"different":[5,241,538,559,581],"determinants":[6,54,85,98,106,122,132,148,169,201,242,335,368,428,461,470,490,502,532,546],"that":[7,58,86,133,170,303,320,394,491,554,573],"could":[8,509],"positively":[9],"influence":[10,62,246],"trust":[12,20,26,36,40,65,115,121,217,249,407,513],"of":[13,27,82,113,119,265,285,474,484,487,514,536,586],"employees\u2019":[14,64,90,248],"in":[15,29,41,55,73,149,156,209,226,250,268,289,328,343,387,408,430,449,505,516,528,558,583],"their":[16,56,67,220,251,409,498,517],"daily":[17,42,176,221,252,379,410,518],"supervisors.":[18,43,380,411,519],"Current":[19],"literature":[21,116],"mostly":[22],"customers":[28],"organizations.":[30],"Whereas":[31,425],"this":[32,150,194,210,227,344,475,523,579],"is":[34,93,144,229,550],"about":[35],"within":[37],"organizations,":[38],"namely":[39],"There":[44],"are":[45,87,99,107,213,234,307,336,462,533,547],"already":[46],"many":[47,278],"researcher":[48,267],"who":[49,216],"identified":[50],"one":[51,74,110,529,542,574],"or":[52,142,218,543,569],"several":[53],"studies":[57],"have":[59,171,202,243,324,401],"a":[60,79,138,244,325,357,402,421,445,544,552,566],"positive":[61,245,326,340,403],"towards":[66],"supervisors":[68,478],"but":[69],"not":[70,351,398],"all":[71,105,131,168,304,321,333],"together":[72],"research.":[75,111,476],"gives":[78,580],"comprehensive":[80],"overview":[81],"possible":[84],"influential":[88],"trust.":[91,232],"Thereby":[92],"focused":[94],"if":[96,239,366,578],"some":[97,367,488],"more":[100,373,465,562],"important":[101,374,466,495,534],"than":[102,375,467],"others":[103,376],"when":[104],"put":[108],"into":[109],"\r\nOut":[112],"three":[117],"categories":[118],"influencing":[120],"can":[123,134,481,555,575],"be":[124,135,181,556],"defined;":[125],"(1)":[126],"Context-based":[127],"determinants,":[128,166],"which":[129,301,531],"includes":[130,167],"influenced":[136],"by":[137,471],"situation":[139],"an":[140],"employee":[141],"supervisor":[143],"in.":[145],"The":[146,196,223],"context-based":[147],"are:":[152],"relationship":[153,435],"length,":[154,436],"participation":[155],"decision":[157,431,450],"making,":[158,432,451],"value":[159,493],"congruence":[160,413],"and":[161,190,262,311,347,384,414,453,479,526,561],"contact":[162,395],"frequency.":[163],"(2)":[164],"Trustee-based":[165],"to":[172,180,193,203,231,236,275,363,371,382,400,439,511],"do":[173,204],"with":[174,205,339],"supervisor,":[177],"person":[179],"trusted.":[182],"Competence,":[183],"availability,":[184],"consistency,":[185,434],"information":[186,188,348,385,415],"quality,":[187],"quantity":[189,349],"transparency":[191],"belong":[192],"category.":[195],"last":[197],"category":[198,228],"(3)":[199],"Trustor-based":[200],"trusting":[207,378,497],"party,":[208],"employees":[212,372,406,492,515],"persons":[215],"distrust":[219],"supervisor.":[222,499],"only":[224,418,541],"determinant":[225],"propensity":[230,438],"Hypotheses":[233],"formed":[235],"find":[237,364,576],"out":[238,365,393,577],"supervisors.\r\n\tAn":[253],"online":[254],"questionnaire":[255],"was":[256,273,291,299,318,361,397],"distributed":[257],"via":[258],"social":[259],"media":[260],"networks":[261],"network":[264],"Netherlands.":[270],"Snowball":[271],"sampling":[272],"used":[274,334],"get":[276],"as":[277,280,353,464,494],"respondents":[279,473],"possible.":[281],"A":[282],"total":[283],"response":[284],"210":[286],"completely":[287],"filled":[288],"surveys":[290],"realized.":[292],"\r\nTo":[293],"analyze":[294],"data":[296],"Cronbachs":[297],"alpha":[298],"measured,":[300],"showed":[302,455],"measured":[305],"constructs":[306,322],"reliable.":[308],"Furthermore":[309],"single-":[310],"multiple":[312,358,389],"regression":[313,331,359,390],"analyses":[314],"were":[315,350,417,441,540],"performed.":[316],"It":[317],"expected":[319],"would":[323],"significance":[327,423],"single":[330],"since":[332],"researched":[337],"before":[338],"results.":[341],"However":[342],"research,":[345],"availability":[346,383],"confirmed":[352,399,419,443],"significant.":[354],"After":[355],"this,":[356],"analysis":[360],"performed":[362,557],"are,":[369],"according":[370],"for":[377,496],"Next":[381],"quantity,":[386],"it":[391],"turned":[392],"frequency":[396],"effect":[404],"Value":[412],"quality":[416],".05":[422],"level.":[424],"other":[427,469,521],"(participation":[429],"competence,":[433],"transparency,":[437],"trust)":[440],"al":[442],"at":[444],".01":[446],"significance.":[447],"Participation":[448],"competence":[452],"consistency":[454],"strongest":[457],"significant":[458],"score.":[459],"These":[460],"valued":[463],"\r\nDaily":[477],"managers":[480],"become":[482],"aware":[483],"importance":[486,585],"trustee":[489],"Giving":[500],"these":[501],"enough":[503],"attention":[504],"practical":[506],"work":[507],"situations":[508,564],"lead":[510],"increased":[512],"For":[520],"researchers":[522],"summarizes":[525],"defines,":[527],"overview,":[530],"instead":[535],"various":[537],"articles":[539],"few":[545],"discussed.":[548],"also":[551],"countries":[560],"specific":[563,567],"as,":[565],"organization":[568],"working":[570],"sector":[571],"so":[572],"results":[582],"determinants.":[588]},"counts_by_year":[],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2016-06-24T00:00:00"}
