{"id":"https://openalex.org/W10693899","doi":null,"title":"The relationships among critical success factors of knowledge management, innovation and organizational performance: A conceptual framework","display_name":"The relationships among critical success factors of knowledge management, innovation and organizational performance: A conceptual framework","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W10693899","mag":"10693899"},"language":"en","primary_location":{"id":"pmh:oai:repo.uum.edu.my:3860","doi":null,"is_oa":true,"landing_page_url":"https://repo.uum.edu.my/id/eprint/3860/1/19-A10010.pdf","pdf_url":"http://repo.uum.edu.my/3860/1/19-A10010.pdf","source":{"id":"https://openalex.org/S4306400886","display_name":"Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I65079550","host_organization_name":"Universiti Malaysia Perlis","host_organization_lineage":["https://openalex.org/I65079550"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference or Workshop Item"},"volume":null,"type":"conference-paper","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://repo.uum.edu.my/3860/1/19-A10010.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001415069","display_name":"Shahizan Hassan","orcid":"https://orcid.org/0000-0002-7518-417X","observed_orcids":["https://orcid.org/0000-0002-7518-417X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shahizan Hassan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Laith Ali","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Laith Ali","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5085636360","display_name":"Yousif AL-Hakim","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yousif AL-Hakim","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.9543,"has_fulltext":true,"cited_by_count":35,"citation_normalized_percentile":{"value":0.9826358,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.007300000172108412,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.0027000000700354576,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.8659999966621399},{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.9829999804496765},{"id":"https://openalex.org/keywords/innovation","display_name":"innovation","score":0.968999981880188},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":1.0},{"id":"https://openalex.org/keywords/resource-based-view","display_name":"resource-based view","score":0.9319999814033508},{"id":"https://openalex.org/keywords/knowledge-based-view","display_name":"knowledge-based view","score":1.0},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"conceptual framework","score":0.6850000023841858},{"id":"https://openalex.org/keywords/knowledge-management-implementation","display_name":"knowledge management implementation","score":0.7319999933242798}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.7182390689849854},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.6703683137893677},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5597302913665771},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.5508270263671875},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.5337487459182739},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5289728045463562},{"id":"https://openalex.org/C2779669084","wikidata":"https://www.wikidata.org/wiki/Q382097","display_name":"Resource-based view","level":3,"score":0.4700036644935608},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.4264585077762604},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3412154018878937},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2490043342113495},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.20623460412025452},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1953202486038208},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15866783261299133},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:repo.uum.edu.my:3860","doi":null,"is_oa":true,"landing_page_url":"https://repo.uum.edu.my/id/eprint/3860/1/19-A10010.pdf","pdf_url":"http://repo.uum.edu.my/3860/1/19-A10010.pdf","source":{"id":"https://openalex.org/S4306400886","display_name":"Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I65079550","host_organization_name":"Universiti Malaysia Perlis","host_organization_lineage":["https://openalex.org/I65079550"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference or Workshop Item"},{"id":"mag:10693899","doi":null,"is_oa":false,"landing_page_url":"http://www.ipedr.com/vol6/19-A10010.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:repo.uum.edu.my:3860","doi":null,"is_oa":true,"landing_page_url":"https://repo.uum.edu.my/id/eprint/3860/1/19-A10010.pdf","pdf_url":"http://repo.uum.edu.my/3860/1/19-A10010.pdf","source":{"id":"https://openalex.org/S4306400886","display_name":"Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I65079550","host_organization_name":"Universiti Malaysia Perlis","host_organization_lineage":["https://openalex.org/I65079550"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference or Workshop Item"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.4943999946117401}],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6399999856948853}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W10693899.pdf","grobid_xml":"https://content.openalex.org/works/W10693899.grobid-xml"},"referenced_works_count":84,"referenced_works":["https://openalex.org/W127091450","https://openalex.org/W193499360","https://openalex.org/W941206850","https://openalex.org/W1512122624","https://openalex.org/W1523478379","https://openalex.org/W1528375377","https://openalex.org/W1536243131","https://openalex.org/W1559420112","https://openalex.org/W1585635815","https://openalex.org/W1602436067","https://openalex.org/W1604746797","https://openalex.org/W1960363026","https://openalex.org/W1965831394","https://openalex.org/W1967831955","https://openalex.org/W1972433689","https://openalex.org/W1974890155","https://openalex.org/W1981803360","https://openalex.org/W1989528749","https://openalex.org/W1991034842","https://openalex.org/W1992324015","https://openalex.org/W1993287163","https://openalex.org/W1998544495","https://openalex.org/W2002650261","https://openalex.org/W2003116093","https://openalex.org/W2005289357","https://openalex.org/W2006597259","https://openalex.org/W2006758262","https://openalex.org/W2010320869","https://openalex.org/W2011774949","https://openalex.org/W2012568686","https://openalex.org/W2015104533","https://openalex.org/W2015826470","https://openalex.org/W2016714856","https://openalex.org/W2018293986","https://openalex.org/W2022807203","https://openalex.org/W2026810454","https://openalex.org/W2027731406","https://openalex.org/W2028520234","https://openalex.org/W2032204934","https://openalex.org/W2036232985","https://openalex.org/W2038305895","https://openalex.org/W2040222515","https://openalex.org/W2040847308","https://openalex.org/W2041752248","https://openalex.org/W2044529445","https://openalex.org/W2044626126","https://openalex.org/W2046183714","https://openalex.org/W2052040437","https://openalex.org/W2056478625","https://openalex.org/W2056507011","https://openalex.org/W2061568506","https://openalex.org/W2064322127","https://openalex.org/W2067165530","https://openalex.org/W2069327696","https://openalex.org/W2069670581","https://openalex.org/W2072773753","https://openalex.org/W2073243546","https://openalex.org/W2077236044","https://openalex.org/W2078835721","https://openalex.org/W2080341323","https://openalex.org/W2093599507","https://openalex.org/W2094948292","https://openalex.org/W2095248587","https://openalex.org/W2095417283","https://openalex.org/W2095659828","https://openalex.org/W2096307150","https://openalex.org/W2099244862","https://openalex.org/W2100818390","https://openalex.org/W2108510565","https://openalex.org/W2109783817","https://openalex.org/W2119586834","https://openalex.org/W2120587131","https://openalex.org/W2124368501","https://openalex.org/W2129581794","https://openalex.org/W2134413384","https://openalex.org/W2136272167","https://openalex.org/W2137722957","https://openalex.org/W2139948218","https://openalex.org/W2140101594","https://openalex.org/W2152116604","https://openalex.org/W2153634800","https://openalex.org/W2157198001","https://openalex.org/W2184765753","https://openalex.org/W2329656504"],"related_works":["https://openalex.org/W7097219670","https://openalex.org/W2096378457","https://openalex.org/W2186415146","https://openalex.org/W3038189590","https://openalex.org/W2978656994","https://openalex.org/W2248473184","https://openalex.org/W7150201568","https://openalex.org/W2808427652","https://openalex.org/W2145514806","https://openalex.org/W2108926747"],"abstract_inverted_index":{"The":[0,53,103],"purpose":[1],"of":[2,15,27,39,56,67,71,88,114,132],"this":[3,28,77,119],"study":[4,58,78,97,120],"is":[5,33,59,98,107],"to":[6,81],"explore":[7],"the":[8,25,30,36,65,83,86,112,115],"relationships":[9,68],"among":[10,69],"Critical":[11],"Success":[12],"Factors":[13],"(CSFs)":[14],"Knowledge":[16],"Management":[17],"(KM),":[18],"innovation":[19,73,136],"and":[20,48,74,92,137],"Organizational":[21],"Performance":[22],"(OP).":[23],"From":[24],"point-of-view":[26],"study,":[29],"major":[31],"idea":[32],"regarding":[34],"that":[35],"successful":[37],"implementation":[38],"KM":[40,133],"has":[41],"a":[42,61,100,109,122],"direct":[43],"effect":[44,50],"on":[45,128],"OP":[46],"improvement":[47],"indirect":[49],"through":[51],"innovation.":[52],"intensive":[54],"review":[55],"previous":[57],"explored":[60],"serious":[62],"gap":[63,84],"in":[64],"literature":[66],"CSFs":[70,131],"KM,":[72],"OP.":[75,139],"Subsequently,":[76],"will":[79],"try":[80],"fill":[82],"from":[85],"perspective":[87],"Resource-Based":[89],"View":[90,94],"(RBV)":[91],"Knowledge-Based":[93],"(KBV).":[95],"This":[96],"proposed":[99,104],"conceptual":[101,105],"framework.":[102],"framework":[106],"considered":[108],"contribution":[110],"towards":[111,134],"enrichment":[113],"relevant":[116],"literature.":[117],"Moreover,":[118],"as":[121],"stepping":[123],"stone":[124],"for":[125],"further":[126],"research":[127],"finding":[129],"importance":[130],"enhance":[135],"improve":[138]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2016-06-24T00:00:00"}