{"id":"https://openalex.org/W104509230","doi":null,"title":"Assessing Consumer Ratings of Quality in General Practice Needs More Than Just Rating Scales","display_name":"Assessing Consumer Ratings of Quality in General Practice Needs More Than Just Rating Scales","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W104509230","mag":"104509230"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.614.5165","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.614.5165","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.healthissuescentre.org.au/documents/items/2008/05/206515-upload-00001.pdf","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030957632","display_name":"Vanessa K Rose","orcid":"https://orcid.org/0009-0000-4622-3611","observed_orcids":["https://orcid.org/0009-0000-4622-3611"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Vanessa Rose","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5030957632"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":"83","first_page":"18","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11590","display_name":"Primary Care and Health Outcomes","score":0.0071000000461936,"subfield":{"id":"https://openalex.org/subfields/2714","display_name":"Family Practice"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11539","display_name":"Survey Methodology and Nonresponse","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.5879999995231628},{"id":"https://openalex.org/keywords/rating-scales","display_name":"rating scales","score":0.9769999980926514},{"id":"https://openalex.org/keywords/mixed-methods-research","display_name":"mixed methods","score":0.7549999952316284},{"id":"https://openalex.org/keywords/primary-care","display_name":"primary care","score":0.6050000190734863},{"id":"https://openalex.org/keywords/patient-experience","display_name":"patient experience","score":0.5},{"id":"https://openalex.org/keywords/measurement-reliability","display_name":"measurement reliability","score":0.3840000033378601},{"id":"https://openalex.org/keywords/primary-care-trusts","display_name":"primary care trusts","score":0.49300000071525574}],"concepts":[{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7246347665786743},{"id":"https://openalex.org/C83849319","wikidata":"https://www.wikidata.org/wiki/Q7295720","display_name":"Rating scale","level":2,"score":0.6792881488800049},{"id":"https://openalex.org/C2781318095","wikidata":"https://www.wikidata.org/wiki/Q33127638","display_name":"General practice","level":2,"score":0.5050507187843323},{"id":"https://openalex.org/C165347436","wikidata":"https://www.wikidata.org/wiki/Q1514547","display_name":"Project commissioning","level":3,"score":0.497819185256958},{"id":"https://openalex.org/C151719136","wikidata":"https://www.wikidata.org/wiki/Q3972943","display_name":"Publishing","level":2,"score":0.464680939912796},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.43293577432632446},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4058021306991577},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3449662923812866},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3272799551486969},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.31789159774780273},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.25004032254219055},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.1369594931602478},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.614.5165","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.614.5165","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.healthissuescentre.org.au/documents/items/2008/05/206515-upload-00001.pdf","raw_type":"text"},{"id":"mag:104509230","doi":null,"is_oa":false,"landing_page_url":"http://search.informit.com.au/documentSummary;dn=022136951468762;res=IELHEA","pdf_url":null,"source":{"id":"https://openalex.org/S2764538174","display_name":"Health issues","issn_l":"0819-5781","issn":["0819-5781"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Health issues","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4043000042438507,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":21,"referenced_works":["https://openalex.org/W35438381","https://openalex.org/W1535747861","https://openalex.org/W1584545958","https://openalex.org/W1607675442","https://openalex.org/W1966114254","https://openalex.org/W1989698222","https://openalex.org/W2002776202","https://openalex.org/W2009275582","https://openalex.org/W2034936376","https://openalex.org/W2037943202","https://openalex.org/W2107999364","https://openalex.org/W2113339061","https://openalex.org/W2121871040","https://openalex.org/W2131422774","https://openalex.org/W2151329330","https://openalex.org/W2155788306","https://openalex.org/W2159635031","https://openalex.org/W2166115279","https://openalex.org/W2167195020","https://openalex.org/W2184857919","https://openalex.org/W2769137731"],"related_works":["https://openalex.org/W7100715336","https://openalex.org/W2414083149","https://openalex.org/W2971222321","https://openalex.org/W1983324910","https://openalex.org/W2465833636","https://openalex.org/W2053389848","https://openalex.org/W2397935220","https://openalex.org/W2106714467","https://openalex.org/W1991670366","https://openalex.org/W50233626"],"abstract_inverted_index":{"Accurate":[0],"assessments":[1],"of":[2,12,19,36,40,64,86,114],"quality":[3,22,80],"in":[4,45,81,140,165],"general":[5,20,82,170],"practice":[6,21],"are":[7,23,31,91],"dependent":[8],"on":[9,79],"the":[10,55,62,115,123,131,141,152],"views":[11,18,78],"health":[13],"consumers.":[14],"Currently,":[15],"consumers":[16],"\u2019":[17],"primarily":[24],"assessed":[25],"using":[26],"rating":[27,118],"scales.":[28],"Rating":[29,87,89],"scales":[30,66,90,119],"quick,":[32],"cheap":[33],"and":[34,48,67,136],"capable":[35],"eliciting":[37],"large":[38],"amounts":[39],"data":[41],"from":[42],"numerous":[43],"respondents":[44,101],"any":[46],"easy-to-use":[47],"interpret":[49],"format.":[50],"But":[51],"how":[52],"dependable":[53],"is":[54,122],"information":[56],"they":[57],"present?":[58],"This":[59],"article":[60],"discusses":[61],"limitations":[63],"ratings":[65],"proposes":[68],"mixed-method":[69],"approaches":[70],"as":[71,151,173],"a":[72,104],"viable":[73],"alternative":[74],"to":[75,98,109],"assessing":[76,166],"consumer":[77,117,167],"practice.":[83],"The":[84],"Limitations":[85],"Scales":[88],"questionnaires":[92],"or":[93,107,145],"surveys":[94],"with":[95,169],"set":[96],"responses":[97],"questions,":[99],"where":[100],"must":[102],"choose":[103],"given":[105],"word":[106],"value":[108],"describe":[110],"their":[111],"experiences.":[112],"One":[113],"best":[116],"currently":[120],"available":[121],"General":[124],"Practice":[125,148],"Assessment":[126,149],"Questionnaire":[127],"(GPAQ)":[128],"developed":[129,158],"by":[130,161],"National":[132],"Primary":[133,162],"Care":[134,163],"Research":[135],"Development":[137],"Centre":[138],"(NPRDC)":[139],"United":[142],"Kingdom.":[143],"GPAQ,":[144],"GPAS":[146],"(General":[147],"Survey":[150],"original":[153],"version":[154],"was":[155,157],"called)":[156],"for":[159],"use":[160],"Trusts":[164],"satisfaction":[168],"practice-based":[171],"services":[172]},"counts_by_year":[],"updated_date":"2026-11-08T12:12:28.789561","created_date":"2016-06-24T00:00:00"}
