{"id":"https://openalex.org/A5113723600","orcid":"https://orcid.org/0000-0001-5107-282X","observed_orcids":["https://orcid.org/0000-0001-5107-282X"],"display_name":"T.F.J. Steyn","raw_author_names":["Steyn, T F J","Steyn, T.F.J.","Steyn, TFJ","T F J (Derik) Steyn","T F J Steyn","T Steyn","T. F. J. Steyn","T. F.J. Steyn","T. Steyn","T.F.J (Derik) Steyn","T.F.J. Steyn","TFJ Steyn","Tfj Steyn"],"full_name":"T F J (Derik) Steyn","works_count":40,"cited_by_count":288,"summary_stats":{"2yr_mean_citedness":0.0,"h_index":10,"i10_index":10},"ids":{"openalex":"https://openalex.org/A5113723600","orcid":"https://orcid.org/0000-0001-5107-282X","observed_orcids":["https://orcid.org/0000-0001-5107-282X"]},"affiliations":[{"institution":{"id":"https://openalex.org/I113618177","ror":"https://ror.org/00rgv0036","display_name":"Cameron University","country_code":"US","type":"education","lineage":["https://openalex.org/I113618177"]},"years":[2014,2011,2010,2009,2008]},{"institution":{"id":"https://openalex.org/I27765905","ror":"https://ror.org/010f1sq29","display_name":"North-West University","country_code":"ZA","type":"education","lineage":["https://openalex.org/I27765905"]},"years":[2014,2011,2007,2006,2004]},{"institution":{"id":"https://openalex.org/I8692664","ror":"https://ror.org/02aqsxs83","display_name":"University of Oklahoma","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]},"years":[2022]}],"last_known_institutions":[{"id":"https://openalex.org/I8692664","ror":"https://ror.org/02aqsxs83","display_name":"University of Oklahoma","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","count":22,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","count":12,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","count":10,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","count":7,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10133","display_name":"Media Studies and Communication","count":6,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"topic_share":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","value":0.0001561,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","value":3.82e-05,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12176","display_name":"Optimization and Packing Problems","value":3.39e-05,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","value":2.98e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12933","display_name":"Franchising Strategies and Performance","value":2.23e-05,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"x_concepts":[{"id":"162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","score":0.8131798505783081},{"id":"144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","score":0.8123035430908203},{"id":"2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","score":0.7224032878875732},{"id":"39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","score":0.5686270594596863},{"id":"17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","score":0.5229145288467407}],"counts_by_year":[{"year":1996,"works_count":2,"oa_works_count":1,"cited_by_count":0},{"year":2000,"works_count":1,"oa_works_count":1,"cited_by_count":0},{"year":2002,"works_count":1,"oa_works_count":0,"cited_by_count":0},{"year":2004,"works_count":2,"oa_works_count":0,"cited_by_count":0},{"year":2006,"works_count":3,"oa_works_count":2,"cited_by_count":0},{"year":2007,"works_count":4,"oa_works_count":2,"cited_by_count":0},{"year":2008,"works_count":5,"oa_works_count":3,"cited_by_count":0},{"year":2009,"works_count":8,"oa_works_count":4,"cited_by_count":0},{"year":2010,"works_count":4,"oa_works_count":4,"cited_by_count":0},{"year":2011,"works_count":4,"oa_works_count":1,"cited_by_count":0},{"year":2012,"works_count":0,"oa_works_count":0,"cited_by_count":13},{"year":2013,"works_count":0,"oa_works_count":0,"cited_by_count":26},{"year":2014,"works_count":4,"oa_works_count":2,"cited_by_count":19},{"year":2015,"works_count":0,"oa_works_count":0,"cited_by_count":28},{"year":2016,"works_count":1,"oa_works_count":0,"cited_by_count":17},{"year":2017,"works_count":0,"oa_works_count":0,"cited_by_count":19},{"year":2018,"works_count":0,"oa_works_count":0,"cited_by_count":24},{"year":2019,"works_count":0,"oa_works_count":0,"cited_by_count":20},{"year":2020,"works_count":0,"oa_works_count":0,"cited_by_count":19},{"year":2021,"works_count":0,"oa_works_count":0,"cited_by_count":22},{"year":2022,"works_count":1,"oa_works_count":1,"cited_by_count":20},{"year":2023,"works_count":0,"oa_works_count":0,"cited_by_count":14},{"year":2024,"works_count":0,"oa_works_count":0,"cited_by_count":7},{"year":2025,"works_count":0,"oa_works_count":0,"cited_by_count":4},{"year":2026,"works_count":0,"oa_works_count":0,"cited_by_count":1}],"display_name_alternatives":["Steyn, T F J","Steyn, T.F.J.","Steyn, TFJ","T F J (Derik) Steyn","T F J Steyn","T Steyn","T. F. J. Steyn","T. F.J. Steyn","T. Steyn","T.F.J (Derik) Steyn","T.F.J. Steyn","TFJ Steyn","Tfj Steyn"],"block_key":"t steyn","works_api_url":"https://api.openalex.org/works?filter=author.id:A5113723600","updated_date":"2026-11-01T11:00:13","created_date":"2016-06-24T00:00:00"}
