{"id":"https://openalex.org/A5101691970","orcid":"https://orcid.org/0000-0002-1181-9578","observed_orcids":["https://orcid.org/0000-0002-1181-9578"],"display_name":"Lin Guo","raw_author_names":["Lin Guo"],"full_name":"Lin Guo","works_count":21,"cited_by_count":978,"summary_stats":{"2yr_mean_citedness":4.5,"h_index":11,"i10_index":12},"ids":{"openalex":"https://openalex.org/A5101691970","orcid":"https://orcid.org/0000-0002-1181-9578","observed_orcids":["https://orcid.org/0000-0002-1181-9578"]},"affiliations":[{"institution":{"id":"https://openalex.org/I138006243","ror":"https://ror.org/03m2x1q45","display_name":"University of Arizona","country_code":"US","type":"education","lineage":["https://openalex.org/I138006243"]},"years":[2008]},{"institution":{"id":"https://openalex.org/I161057412","ror":"https://ror.org/01rmh9n78","display_name":"University of New Hampshire","country_code":"US","type":"education","lineage":["https://openalex.org/I161057412"]},"years":[2020,2018,2016,2015,2014,2013]},{"institution":{"id":"https://openalex.org/I4210094968","ror":"https://ror.org/00n7rz703","display_name":"South China Municipal Engineering Design and Research Institute (China)","country_code":"CN","type":"company","lineage":["https://openalex.org/I4210094968"]},"years":[2025,2024]},{"institution":{"id":"https://openalex.org/I81365321","ror":"https://ror.org/04zjtrb98","display_name":"Old Dominion University","country_code":"US","type":"education","lineage":["https://openalex.org/I81365321"]},"years":[2025]}],"last_known_institutions":[{"id":"https://openalex.org/I4210094968","ror":"https://ror.org/00n7rz703","display_name":"South China Municipal Engineering Design and Research Institute (China)","country_code":"CN","type":"company","lineage":["https://openalex.org/I4210094968"]},{"id":"https://openalex.org/I81365321","ror":"https://ror.org/04zjtrb98","display_name":"Old Dominion University","country_code":"US","type":"education","lineage":["https://openalex.org/I81365321"]}],"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","count":12,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","count":8,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","count":3,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","count":3,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","count":2,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"topic_share":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","value":4.99e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","value":4.05e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","value":2.21e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","value":1.71e-05,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11952","display_name":"Landfill Environmental Impact Studies","value":1.63e-05,"subfield":{"id":"https://openalex.org/subfields/2311","display_name":"Waste Management and Disposal"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"x_concepts":[{"id":"15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","score":0.7393082976341248},{"id":"162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","score":0.656968891620636},{"id":"41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","score":0.6549345850944519},{"id":"144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","score":0.634759783744812},{"id":"77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","score":0.37826889753341675}],"counts_by_year":[{"year":2002,"works_count":2,"oa_works_count":0,"cited_by_count":0},{"year":2008,"works_count":1,"oa_works_count":1,"cited_by_count":0},{"year":2009,"works_count":2,"oa_works_count":0,"cited_by_count":0},{"year":2010,"works_count":1,"oa_works_count":0,"cited_by_count":0},{"year":2012,"works_count":0,"oa_works_count":0,"cited_by_count":13},{"year":2013,"works_count":2,"oa_works_count":0,"cited_by_count":14},{"year":2014,"works_count":1,"oa_works_count":0,"cited_by_count":17},{"year":2015,"works_count":2,"oa_works_count":0,"cited_by_count":39},{"year":2016,"works_count":3,"oa_works_count":0,"cited_by_count":35},{"year":2017,"works_count":0,"oa_works_count":0,"cited_by_count":40},{"year":2018,"works_count":2,"oa_works_count":0,"cited_by_count":72},{"year":2019,"works_count":0,"oa_works_count":0,"cited_by_count":61},{"year":2020,"works_count":1,"oa_works_count":0,"cited_by_count":97},{"year":2021,"works_count":0,"oa_works_count":0,"cited_by_count":109},{"year":2022,"works_count":0,"oa_works_count":0,"cited_by_count":94},{"year":2023,"works_count":0,"oa_works_count":0,"cited_by_count":100},{"year":2024,"works_count":2,"oa_works_count":1,"cited_by_count":105},{"year":2025,"works_count":2,"oa_works_count":0,"cited_by_count":103},{"year":2026,"works_count":0,"oa_works_count":0,"cited_by_count":68}],"display_name_alternatives":["Lin Guo"],"block_key":"l guo","works_api_url":"https://api.openalex.org/works?filter=author.id:A5101691970","awards_count":0,"awards_api_url":"https://api.openalex.org/awards?filter=investigators.author.id:A5101691970","updated_date":"2026-11-10T14:30:39","created_date":"2016-06-24T00:00:00"}
