{"id":"https://openalex.org/A5100366013","orcid":"https://orcid.org/0000-0001-9852-3560","observed_orcids":["https://orcid.org/0000-0001-9852-3560"],"display_name":"Lu Lu","raw_author_names":["Lu Lu"],"full_name":"Lu Lu","works_count":67,"cited_by_count":6103,"summary_stats":{"2yr_mean_citedness":17.384615384615383,"h_index":31,"i10_index":52},"ids":{"openalex":"https://openalex.org/A5100366013","orcid":"https://orcid.org/0000-0001-9852-3560","observed_orcids":["https://orcid.org/0000-0001-9852-3560"]},"affiliations":[{"institution":{"id":"https://openalex.org/I100188998","ror":"https://ror.org/04e6y1282","display_name":"Harbin University of Science and Technology","country_code":"CN","type":"education","lineage":["https://openalex.org/I100188998"]},"years":[2010]},{"institution":{"id":"https://openalex.org/I117942362","ror":"https://ror.org/02sshz518","display_name":"Western Illinois University","country_code":"US","type":"education","lineage":["https://openalex.org/I117942362"]},"years":[2023]},{"institution":{"id":"https://openalex.org/I119454577","ror":"https://ror.org/05td3s095","display_name":"Nanjing Agricultural University","country_code":"CN","type":"education","lineage":["https://openalex.org/I119454577"]},"years":[2025]},{"institution":{"id":"https://openalex.org/I126231945","ror":"https://ror.org/00hswnk62","display_name":"Queen's University Belfast","country_code":"GB","type":"education","lineage":["https://openalex.org/I126231945"]},"years":[2015]},{"institution":{"id":"https://openalex.org/I137506752","ror":"https://ror.org/04z4wmb81","display_name":"North China University of Science and Technology","country_code":"CN","type":"education","lineage":["https://openalex.org/I137506752"]},"years":[2012]},{"institution":{"id":"https://openalex.org/I170172562","ror":"https://ror.org/02sw6yz40","display_name":"Guizhou University of Finance and Economics","country_code":"CN","type":"education","lineage":["https://openalex.org/I170172562"]},"years":[2023]},{"institution":{"id":"https://openalex.org/I50760025","ror":"https://ror.org/0576gt767","display_name":"Hangzhou Dianzi University","country_code":"CN","type":"education","lineage":["https://openalex.org/I50760025"]},"years":[2018]},{"institution":{"id":"https://openalex.org/I52357470","ror":"https://ror.org/00rs6vg23","display_name":"The Ohio State University","country_code":"US","type":"education","lineage":["https://openalex.org/I52357470"]},"years":[1994]},{"institution":{"id":"https://openalex.org/I72951846","ror":"https://ror.org/05dk0ce17","display_name":"Washington State University","country_code":"US","type":"education","lineage":["https://openalex.org/I72951846"]},"years":[2016,2015]},{"institution":{"id":"https://openalex.org/I75689368","ror":"https://ror.org/04facbs33","display_name":"Communication University of China","country_code":"CN","type":"education","lineage":["https://openalex.org/I75689368"]},"years":[2014]},{"institution":{"id":"https://openalex.org/I78988378","ror":"https://ror.org/041pakw92","display_name":"Renmin University of China","country_code":"CN","type":"education","lineage":["https://openalex.org/I78988378"]},"years":[2018,2017]},{"institution":{"id":"https://openalex.org/I84392919","ror":"https://ror.org/00kx1jb78","display_name":"Temple University","country_code":"US","type":"education","lineage":["https://openalex.org/I84392919"]},"years":[2026,2025,2024,2023,2022,2021,2020,2019,2018,2017,2016,2015]},{"institution":{"id":"https://openalex.org/I90259746","ror":"https://ror.org/01r5sf951","display_name":"Capital University of Economics and Business","country_code":"CN","type":"education","lineage":["https://openalex.org/I90259746"]},"years":[2020]},{"institution":{"id":"https://openalex.org/I91656880","ror":"https://ror.org/032d4f246","display_name":"China Medical University","country_code":"CN","type":"education","lineage":["https://openalex.org/I91656880"]},"years":[2015]}],"last_known_institutions":[{"id":"https://openalex.org/I84392919","ror":"https://ror.org/00kx1jb78","display_name":"Temple University","country_code":"US","type":"education","lineage":["https://openalex.org/I84392919"]}],"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","count":24,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","count":15,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","count":11,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","count":10,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","count":10,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"topic_share":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","value":0.0001359,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","value":0.000124,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13927","display_name":"Cyberloafing and Workplace Behavior","value":0.0001076,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13510","display_name":"Nostalgia and Consumer Behavior","value":6.4e-05,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11066","display_name":"Organic Food and Agriculture","value":4.52e-05,"subfield":{"id":"https://openalex.org/subfields/1110","display_name":"Plant Science"},"field":{"id":"https://openalex.org/fields/11","display_name":"Agricultural and Biological Sciences"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}}],"x_concepts":[{"id":"77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","score":0.8009183406829834},{"id":"15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","score":0.7676465511322021},{"id":"162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","score":0.7210294008255005},{"id":"144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","score":0.701207160949707},{"id":"41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","score":0.6345486044883728}],"counts_by_year":[{"year":1994,"works_count":1,"oa_works_count":0,"cited_by_count":0},{"year":1995,"works_count":1,"oa_works_count":0,"cited_by_count":0},{"year":2010,"works_count":1,"oa_works_count":0,"cited_by_count":0},{"year":2012,"works_count":1,"oa_works_count":1,"cited_by_count":43},{"year":2013,"works_count":0,"oa_works_count":0,"cited_by_count":43},{"year":2014,"works_count":1,"oa_works_count":1,"cited_by_count":26},{"year":2015,"works_count":2,"oa_works_count":1,"cited_by_count":26},{"year":2016,"works_count":2,"oa_works_count":0,"cited_by_count":37},{"year":2017,"works_count":3,"oa_works_count":1,"cited_by_count":50},{"year":2018,"works_count":7,"oa_works_count":1,"cited_by_count":68},{"year":2019,"works_count":6,"oa_works_count":0,"cited_by_count":128},{"year":2020,"works_count":11,"oa_works_count":2,"cited_by_count":268},{"year":2021,"works_count":2,"oa_works_count":0,"cited_by_count":430},{"year":2022,"works_count":7,"oa_works_count":5,"cited_by_count":575},{"year":2023,"works_count":9,"oa_works_count":3,"cited_by_count":704},{"year":2024,"works_count":8,"oa_works_count":0,"cited_by_count":1040},{"year":2025,"works_count":3,"oa_works_count":1,"cited_by_count":1254},{"year":2026,"works_count":2,"oa_works_count":0,"cited_by_count":1127}],"display_name_alternatives":["Lu Lu"],"block_key":"l lu","works_api_url":"https://api.openalex.org/works?filter=author.id:A5100366013","updated_date":"2026-11-09T14:06:01","created_date":"2016-06-24T00:00:00"}