{"id":"https://openalex.org/A5083146508","orcid":null,"observed_orcids":[],"display_name":"Davia Sri Astuti","raw_author_names":["Davia Sri Astuti"],"full_name":"Davia Sri Astuti","works_count":1,"cited_by_count":30,"summary_stats":{"2yr_mean_citedness":0.0,"h_index":1,"i10_index":1},"ids":{"openalex":"https://openalex.org/A5083146508","orcid":null,"observed_orcids":[]},"affiliations":[{"institution":{"id":"https://openalex.org/I4405275639","ror":"https://ror.org/040t68853","display_name":"Universitas Teknologi Muhammadiyah Jakarta","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405275639"]},"years":[2020]}],"last_known_institutions":[{"id":"https://openalex.org/I4405275639","ror":"https://ror.org/040t68853","display_name":"Universitas Teknologi Muhammadiyah Jakarta","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405275639"]}],"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","count":1,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","count":1,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","count":1,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"topic_share":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","value":1.35e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","value":1.8e-06,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","value":1.8e-06,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"x_concepts":[{"id":"146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","score":0.5603522658348083},{"id":"140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","score":0.5552352666854858},{"id":"144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","score":0.5380908846855164},{"id":"105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","score":0.4148826599121094},{"id":"144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","score":0.0}],"counts_by_year":[{"year":2020,"works_count":1,"oa_works_count":1,"cited_by_count":2},{"year":2021,"works_count":0,"oa_works_count":0,"cited_by_count":3},{"year":2022,"works_count":0,"oa_works_count":0,"cited_by_count":4},{"year":2023,"works_count":0,"oa_works_count":0,"cited_by_count":3},{"year":2024,"works_count":0,"oa_works_count":0,"cited_by_count":8},{"year":2025,"works_count":0,"oa_works_count":0,"cited_by_count":7},{"year":2026,"works_count":0,"oa_works_count":0,"cited_by_count":3}],"display_name_alternatives":["Davia Sri Astuti"],"block_key":"d astuti","works_api_url":"https://api.openalex.org/works?filter=author.id:A5083146508","awards_count":0,"awards_api_url":"https://api.openalex.org/awards?filter=investigators.author.id:A5083146508","updated_date":"2026-11-10T14:30:39","created_date":"2020-04-24T00:00:00"}